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Terms and Conditions | 條款與細則

1. General Provisions | 一般條款
   •    These Terms and Conditions govern your use of Mysa Halotherapy Spa’s services and website. By booking a treatment or accessing our website, you agree to comply with these terms.
本條款與細則規範您對美鹽療法水療服務和網站的使用。通過預約療程或訪問我們的網站,即表示您同意遵守這些條款。

2. Booking and Appointments | 預約與時間安排
   •    All appointments are subject to availability and must be confirmed via email or phone.
所有預約需視乎可用時間而定,並須通過電子郵件或電話確認。
   •    Clients are required to arrive at least 15 minutes prior to their scheduled appointment. Late arrivals may result in reduced treatment time or rescheduling.
客戶需在預約時間前至少 15 分鐘到達。遲到可能導致療程時間縮短或需重新安排時間。
   •    Cancellations or modifications must be made at least 24 hours in advance. Failure to do so will incur a cancellation fee of 50% of the booking value.
取消或更改需至少提前 24 小時通知,否則將收取預約金額 50% 的取消費。

3. Payment and Refund Policy | 付款與退款政策
   •    Full payment is required at the time of booking for all services.
所有服務需在預約時全額付款。
   •    We accept major credit cards, digital wallets, and bank transfers.
我們接受主要信用卡、數字錢包和銀行轉賬。
   •    Refunds are only applicable for cancellations made in compliance with our cancellation policy. Refund processing may take up to 7 business days.
僅對符合取消政策的取消進行退款。退款處理可能需時 7 個工作日。

4. Health and Safety | 健康與安全
   •    Clients must disclose any medical conditions, allergies, or sensitivities before the treatment begins.
客戶需在療程開始前披露任何健康狀況、過敏或敏感信息。
   •    Mysa Halotherapy Spa reserves the right to refuse service if the treatment is deemed unsuitable for health or safety reasons.
如果因健康或安全原因認為療程不適合,美鹽療法水療保留拒絕提供服務的權利。
   •    The spa adheres to strict hygiene protocols, ensuring all facilities and equipment are sanitized between sessions.
水療中心遵守嚴格的衛生規範,確保所有設施和設備在療程間進行消毒。5. Liability | 責任條款
   •    Mysa Halotherapy Spa is not liable for any adverse reactions or conditions resulting from undisclosed medical issues.
美鹽療法水療對未披露的健康問題導致的任何不良反應或狀況不承擔責任。
   •    Clients are responsible for safeguarding their personal belongings during their visit. The spa is not liable for lost or stolen items.
客戶需在訪問期間保管好個人財物。水療中心對遺失或被盜物品不承擔責任。

Privacy Policy | 隱私政策

1. Collection of Personal Information | 個人信息收集
   •    We collect personal data, including but not limited to your name, contact details, and payment information, to facilitate bookings and provide a personalized experience.
我們收集個人數據,包括但不限於您的姓名、聯絡方式和付款信息,用於便於預約和提供個性化體驗。

2. Use of Data | 數據使用
   •    Your data is used for the following purposes:
   •    Processing and managing bookings.
   •    Sending promotional offers and service updates.
   •    Conducting surveys to improve our services.
您的數據用於以下目的:
   •    處理和管理預約。
   •    發送促銷優惠和服務更新。
   •    進行調查以改進我們的服務。

3. Data Sharing and Security | 數據共享與安全
   •    We do not share your personal data with third parties unless required by law or with your explicit consent.
未經您的明確同意或法律要求,我們不會與第三方共享您的個人數據。
   •    All data is stored securely using encryption and other modern security measures.
所有數據均使用加密和其他現代安全措施安全存儲。

4. Your Rights | 您的權利
   •    You may request to access, correct, or delete your personal data at any time by contacting us.
您可隨時聯繫我們以請求訪問、更正或刪除您的個人數據。
   •    If you believe your data has been mishandled, you have the right to file a complaint with the relevant authority.
如果您認為您的數據處理不當,您有權向相關機構投訴。

Contact Information | 聯繫信息
For inquiries related to these policies, please contact us at:
如有關於這些政策的疑問,請聯繫我們:
Email: info@mysahalotherapyspa.hk
Phone: +852 2602 8820

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